NEW: We we have released a patch for Windows that will update the settings for you.
I used to use Money until that was discontinued, and only added Quicken since I already used Turbo I downloaded on the Transaction Attachments seem to disappear into Quicken's Never NEVER LAND.
On January 14, 2013 Oracle released an update for Java, the application used by the Chat Room application that by default causes access to be blocked.
In order to restore access to the chat after updating to Java 7 Update 51 (J7U51) you need to make a change to your settings.
I have had 2 people answer the phone after a 40 minute wait for each.
They say "Let me see", put me on hold and I'm back in the queue again...
Problems installing new version -- it took the tech person 2 hours to figure out what to do after I waited on line for one hour.